＜ ekinaka ＞ An oasis of craftsmanship ---- "Logistics Field" craftsmen with intimacy and delicacy
2018.12.20
A series that approaches the "real" of various jobs and work "Don't it be the same." Different genres, but knowing the working attitudes and feelings of the people working is sure to be a good hint for me to work-. This time, we will focus on the world of “logistics”.
If you say "logistics", you may be considered to be a force job. But, in fact, it is also a detailed and delicate aspect where planning, accuracy, and communication skills are required. In addition, two people engaged in "supervision of vending machine installation", which is said to be "special in special" in logistics, JR East Logistics,KeiyoWe will talk to Kenji Yanada and Yuji Honda of the distribution center.
From railroad rails to sweets. The company is responsible for all of the “special” station and railway logistics
Mr. Shibata (pictured right) is a major veteran of 13 years in vending machine-related business, starting with the delivery of beverages to stations in JR East. Mr. Honda (left) is a career change from another industry in his late 20s,ekinakaAfter 12 years of having been involved in the delivery of beverages and travel brochures, I have been in charge of the same “supervisor installation supervision” as Ms. Shibata from 2 years ago.
I work forChibaIchikawaIn the cityKeiyoDistribution center. The total area is 5,106 tsubo, and the reason is that it has a deposit center (DC) function such as storage and management of products. It is said that 80 units of 3t trucks are fully operational 24 hours a day for stations in the metropolitan area.
"The big ones are from the rail transportation of the railway, the small ones are the sweets and magazines / newspapers that are sold at the station's stand, the uniforms of the staff working at the station. The station is a special place. They are staff members who know the nature and characteristics (Kamada)
同センターの概略図（写真上）を見ても、取り扱う商品の幅の広さが見て取れます。
"When the station is rebuilt, it also carries relocation and moving.TokyoOrShinagawa,UenoAlso at the terminal station such as the operation of the baggage storage. Although the work itself is wide, it is all based on the idea of "enriching the services of the station" (Honda)
首都圏の駅で“便利”を感じられるのは、ここで働く人たちのプロの仕事があってこそだったのです。
"Special circumstances" in the station, "special" work to be performed in it
"Station is a special place" and the keyword "special" comes out repeatedly from two people.
「一般の商業施設などでは、お客さまが通る場所と物流の動線とが分かれていることがほとんどですが、駅にはその区別がありません。そういう意味で“特殊”なんです。鉄道や商業施設を利用するお客さま第一ですから、ご迷惑にならないようエレベーターを使用しない、点字ブロックの上は通らないなど、安全に運ぶための厳しいルールがいくつもあるのです（栁田）」
Delivery to tenants in the station is always handled by the company, even if the distance is short. ThereekinakaThat's because there is a technology that has
However, I don't see much of that big vending machine being carried. Actually there was a reason for that.
「わたしたちが駅構内で作業するのは、終電の後から始発前までの深夜帯なのです（栁田）」
Safety management is "90% preparation, 10% on site". However, 10% of "concentration" is not complete
"Vending machine installation business is said to be even more special in the distribution for the station. Because the things to be carried are large and heavy. At least 300 kg. Vending machines that handle chilled products requiring refrigeration are as little as 400 kg. Is a dangerous task that makes a mistake in his life (Shibata)
Nowadays, not only new installation but also replacement of new models and requests for moving along with station construction are increasing. Even if you move a few centimeters, people in charge of safety management will always be present.
「グッと押してずらすだけなら簡単ですが、そうはいきません」と、本多さん。
For example, if you look closely at the home, the center is slightly higher in a semi-smooth manner. This is because it is designed to prevent your home from being flooded with rainwater. Therefore, even if it is a few centimeters, moving may damage the level of the vending machine.
"If the vending machine falls down, it's a major accident. So, even if you only move a few centimeters, a few millimeters, we will work with great care in the same team organization as when installing a new machine (this Many)
新たな設置やホーム間の移動時は、さらに慎重さが求められます。というのも、作業にはエレベーターは使用不可、階段で運ばねばなりません。何百kgもある自販機を、小さな昇降機1台と数人がかりで運搬するのです。
“For example, when replacing one vending machine, it takes at least three workers, and it takes one and a half hours to work smoothly. After all, the most stressed when moving up and down the vending machine is safe. After all, it is our mission to return the workers safely (Shibata)
Milli-units may be life-threatening-to calmly check and check such sites and carry out work safely. Focus on your eyes and avoid danger even before one second.
"The so-called" bird's-eye "role. Communication with workers is important, such as exchanging voices (Honda)"
作業は事故防止の観点から「自販機設置ガイドライン」に沿って行われ、現場ではガイドラインの“ルールを守る”ことが徹底されます。そのためには、綿密な準備が重要で、「安全管理は準備9割、現場1割」ともいえるほどだとか。
The station is a "creature"-the big enemy in the ever-changing environment is "burned"
Preparation work mainly in the office. The eye is serious because it makes a lot of mistakes later, such as careful scheduling while coordinating with the site and installation company, and confirmation of work content.
Station entrances and ticket gates are not designed to carry things, and they vary in size. Furthermore, there are many changes due to the effects of renovations and constructions, and in recent years vending machines themselves are also increasing in size along with their evolution.
綿密に準備していても、予定通りにいかないこともしばしば。しかし、準備をしておくことで、当日の急な変更にも対応しやすくなる、といいます。
"The station is like a" creature "that changes every day. Every night, construction is carried out somewhere, and the situation changes within a few hours on the day of work (Honda)
In the past, another construction took place in just 30 minutes and the home was full of holes. It is also possible that the flow line carrying the vending machine which I had planned could not be taken. In addition, it may be influenced by the change of the weather, and rain and snow are blown into the home, and when it becomes slippery in a moment, it is impossible to stop the work, and it is just a change.
"But, under any circumstances," I'm sorry "is not allowed. Because it is an accident to overdo anything to do anything, I sometimes stop work (Shibata)
しかも、作業を行う深夜帯は空調が止まっています。夏場の地下コンコースはまるで蒸し風呂状態に。「『1分でも早く終わらせたい』と焦り気味になりますが、それがミスのもと。あえて『おーい、ひと休みしようや』と声をかけて水分補給の時間を作ります（本多）」
Casual care and communication that relieves the body and mind that often accompanies the work. This is not described in the guidelines. It can be said that the technology we have acquired = craftsmanship, because we put safety first and have experienced many sites.
I want to keep creating an "Oasis" for our customers, not forgetting the "Basic Key" at any site
Such, two people who depend on you now. But of course there was a time of newcomers.
Mr. Shibata recalls his young days, "I used to work during the day when a large number of customers come and go, and I was embarrassed to say" The vending machine passes! "
Mr. Honda is a railway fan from high school who belonged to the Railway Research Department. When I changed my job, some of my co-workers who left the office for the reason "I don't want to get to the station to meet someone I know." However, Mr. Motoda said, “I am delivering an oasis to my customers who are thirsty at my favorite station. I am proud of this work”.
Two people who say that "the troubles and troubles we have never experienced" are common, even if we are witnessed many times in the field. In such a case, it may be important to look around and to return to the basic key.
The upper photo is the "personal goal" posted at the entrance of the office. It is a hand-written strip by each of you employees. From among the many, I found two things.
「現場の下見、設置会社への指示の徹底。業務を確実に遂行する（栁田）」、「自販機設置の立ち会い時、周囲の状況をよく確認。お客さまと話をする際はなるべく身体の向きを正対して失礼のないようにする（本多）」——これはお二人にとって、目標でもあり、“基本のキ”なのですね。
Currently, there are six members in the department who are engaged in the same work as two. I can say anything about troubles in my work, and I am proud of the goodness of ventilation. Finally, I asked about my feelings for this work.
"The safety aspect is now quite severe compared with the old days, which was loose and relaxed. The state of the station will change towards 2020. I would like to attend the scene with more tension than before. (Honda) "
"Customer ＜acure＞ If you look at the drinks purchased from the vending machine, I feel proud that I also play a role in supporting society. We will continue to strive to provide vending machines safely and safely to customers (Shibata)
◆ Contact
Advertiser name: JR East Japan Water Business Co., Ltd.
Advertiser Contact: TokyoShinagawa District Osaki 1-2-2 Art Village Osaki Central Tower 9F
Media Name: acure Lounge
COLUMN
“Care off the off” leads to “on =“ certain work ””-although the way of spending off is different, the policy is common!
Normally, two people who are active in the field of concentration and tension, when asked how to spend the weekend, the answer is completely different.
Mr. Shibata is active. "A good meal (lol) after a light workout at the fitness club and a refreshing drink at the sauna". Sometimes I go to golf with my co-workers, swing and refresh.
On the other hand, Mr. Honda has been active as a member of the male chorus group about three and a half years ago, as shown in the picture. "I am a bass part. I met a man's choir in my school days and kept secretly thinking" I want to do it when I become a member of society. "I learn not only Japanese, but also German and Latin songs. It's stress release, "he said.
Even though the way you spend your holiday is completely different, you agree that you are conscious of switching on and off. It is important to have a good refreshment on the day off, as it is not possible to lose concentration in your daily work. This may be a professional technique that we also want to refer to.
